University of Michigan Shared Services Salary Ranges for 2015


Market Zone Above Market Premium Zone





SSC Classification Titles

PR Median
PR Max





Document/Mailroom Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





Workload Triage 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





HR Customer Service Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





Finance Customer Service Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





General Billing Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





AR Collections Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





Time and Leave Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





T&E Processing Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





AP Invoice Processing Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





AP Vendor Management Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





Accounting Customer Service Accounting Associate 32,200.00 32,201.00 35,780.00 35,781.00 39,361.00 42,940.00





AP ePayment Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





AP Vendor Reporting Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





Sponsored Billing Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





Payment Processing Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





Data Management Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





Benefits Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





Finance Customer Service Senior Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





SOA Reconciliation Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





HR Coordinator 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





Employment Process Associate 36,385.00 36,386.00 40,430.00 40,431.00 44,476.00 48,520.00





AP Invoice Processing Senior Associate 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





AP Processing Specialist 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





HR Customer Service Senior Associate 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





Sponsored Collections Associate 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





Sponsored Billing Senior Associate 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





Time and Leave Senior Associate 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





T&E Audit Associate 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





T&E Processing Senior Associate 41,120.00 41,121.00 45,690.00 45,691.00 50,261.00 54,830.00





SOA Reconciliation Senior Associate 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





Accounting Customer Service Accountant 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





Billing Accountant 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





Collections Accountant 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





Employment Process Senior Associate 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





HR Coordinator Senior 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





Contact Center - HR Team Lead 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





Contact Center - Finance Team Lead 46,465.00 46,466.00 51,630.00 51,631.00 56,796.00 61,960.00





Data Management Senior Associate 52,505.00 52,506.00 58,340.00 58,341.00 64,176.00 70,010.00





Benefits Senior Associate 52,505.00 52,506.00 58,340.00 58,341.00 64,176.00 70,010.00





T&E Processing Team Lead 52,505.00 52,506.00 58,340.00 58,341.00 64,176.00 70,010.00





T&E Audit Team Lead 52,505.00 52,506.00 58,340.00 58,341.00 64,176.00 70,010.00





AP Processing Team Lead 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





AP Vendor Management Team Lead 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Service Management and Quality Analyst 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





SOA Reconciliation Team Lead 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





AR Billing Team Lead 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





AR Collections Team Lead 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Accounting Services Customer Service Senior Accountant 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Training and Communications Specialist 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Time and Leave Team Lead 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Employment Process Team Lead 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Continuous Improvement Specialist 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Executive Administrative Assistant 59,330.00 59,331.00 65,920.00 65,921.00 72,511.00 79,100.00





Accounting Customer Service Team Lead 67,040.00 67,041.00 74,490.00 74,491.00 81,941.00 89,390.00





HR Data Management Team Lead 67,040.00 67,041.00 74,490.00 74,491.00 81,941.00 89,390.00





Benefits Team Lead 67,040.00 67,041.00 74,490.00 74,491.00 81,941.00 89,390.00





Contact Center/Travel & Expense Manager 75,755.00 75,756.00 84,170.00 84,171.00 92,586.00 101,000.00





Accounts Payable/Accounts Receivable Manager 75,755.00 75,756.00 84,170.00 84,171.00 92,586.00 101,000.00





Training and Communications Manager 75,755.00 75,756.00 84,170.00 84,171.00 92,586.00 101,000.00





Business Office Manager 75,755.00 75,756.00 84,170.00 84,171.00 92,586.00 101,000.00





Continuous Improvement Manager 85,600.00 85,601.00 95,110.00 95,111.00 104,621.00 114,130.00





Service Management and Quality Manager 85,600.00 85,601.00 95,110.00 95,111.00 104,621.00 114,130.00





Human Resources Group Manager 96,725.00 96,726.00 107,470.00 107,471.00 118,216.00 128,960.00





Operations Manager 96,725.00 96,726.00 107,470.00 107,471.00 118,216.00 128,960.00





Accounting Customer Services/SOA Manager 96,725.00 96,726.00 107,470.00 107,471.00 118,216.00 128,960.00





Executive Shared Services Director














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